Harbour Payments
RECURRING BILLING

Subscriptions and invoicing that run themselves.

Set a billing schedule once and let Harbour handle retries, receipts, and reporting — no manual follow-up required.

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Any business that bills the same customer more than once — a subscription box, a software product, a gym membership, a professional services retainer, or a maintenance plan — eventually runs into the same problem: manually re-invoicing every cycle doesn't scale, and it's the most common source of missed or late revenue. Harbour Payments' recurring billing tools remove that manual step entirely, letting a business set a billing schedule once and let the system handle the rest. Charges go out automatically on whatever cadence makes sense — weekly, monthly, quarterly, or a fully custom interval — and if a card declines for a routine reason like an expired number or a temporary hold, Harbour automatically retries the charge on a schedule before it ever becomes a manual follow-up task for staff. Every recurring charge generates a branded invoice or receipt automatically, so customers always have a clear record without anyone on the team needing to create or send it by hand. This matters most for subscription businesses and membership programs, where the volume of repeat billing events would otherwise consume significant administrative time, but it's equally valuable for professional services firms managing retainers, home service companies running maintenance plans, and any business shifting from one-off transactions to a more predictable revenue model. Reporting stays unified with every other payment channel, so a business can see active subscriptions, upcoming charges, and aging invoices in the same dashboard used for in-person and online sales, rather than managing recurring billing in a separate disconnected tool.

Flexible schedules
Weekly, monthly, or custom billing intervals.
Automatic retries
Failed charges retry before needing manual follow-up.
Branded invoices
Receipts and invoices sent automatically, on brand.
Clear reporting
See active plans, upcoming charges, and aging in one view.

Frequently asked questions

What is the best way to bill customers on a recurring basis?

Harbour Payments automates recurring billing for subscriptions, memberships, and installment plans, with automatic retries on failed payments.

Does Harbour retry failed recurring payments automatically?

Yes, failed recurring charges are automatically retried on a schedule before requiring manual follow-up.

Can I set flexible billing schedules?

Yes, Harbour supports weekly, monthly, quarterly, or custom billing intervals for subscriptions and retainers.

Are recurring billing receipts sent automatically?

Yes, branded invoices and receipts are generated and sent automatically with every recurring charge.

Can customers update their own payment method?

Yes, a self-serve payment portal lets customers update their card or bank details without contacting your team.

What happens if a customer’s card expires?

Some card networks automatically update expired card details on file; otherwise, the customer is prompted to update their payment method.

Can I offer a free trial before recurring billing starts?

Yes, you can configure a delayed first charge to support free trial periods.

Can I bill different customers different amounts on the same schedule?

Yes, recurring billing supports custom amounts per customer or plan.

How do customers cancel a subscription?

Cancellation can be handled through your own cancellation flow or the customer payment portal, depending on your setup.

Can I run both one-time and recurring charges in the same account?

Yes, one-time and recurring payments run through the same Harbour account and dashboard.

Does recurring billing work for both card and ACH payments?

Yes, recurring billing supports both card and ACH as the underlying payment method.

What reporting is available for recurring billing?

You can view active subscriptions, upcoming charges, failed payments, and aging invoices in your dashboard.

Can I pause a customer’s recurring billing temporarily?

Yes, individual subscriptions can be paused and resumed as needed.

Is recurring billing PCI compliant?

Yes, stored payment methods are tokenized and handled under PCI-DSS compliant infrastructure.

How many retry attempts happen on a failed payment?

Retry schedules are configurable, with multiple attempts typically spaced a few days apart before a payment is marked as failed.

Ready to automate billing?

Talk to our team about setting up recurring billing.

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