Built-in fraud monitoring and PCI-DSS compliant infrastructure so you can operate with confidence, at no extra cost.
Get a free quoteFraud and chargebacks aren't rare edge cases — they're an ongoing operating cost for any business that accepts payments, and the businesses that manage them well are the ones that build protection into every transaction from the start rather than reacting after a dispute arrives. Harbour Payments includes real-time fraud monitoring on every transaction, across every channel, at no additional cost — there's no separate fraud add-on to purchase or configure, it's simply part of how the platform processes payments. Behind the scenes, that means automated screening for the patterns most associated with fraud: mismatched billing and shipping details, unusual order velocity, card testing behavior, and transactions that fall outside a merchant's typical profile, all flagged for review before they become a costly chargeback. Every Harbour account also runs on infrastructure built to PCI-DSS Level 1 standards, the highest tier of card industry data security certification, with encryption and tokenization ensuring that sensitive card data is never stored in a readable form on a merchant's own systems. When a dispute does happen despite these protections, Harbour's team helps assemble and submit the evidence needed to fight it — delivery confirmation, order details, and communication records — giving merchants a real chance at winning disputes rather than absorbing the loss automatically. This matters across every kind of business: an e-commerce store facing card-not-present fraud, a restaurant managing delivery order disputes, or a high-risk merchant needing more rigorous screening as part of their underwriting terms. Security isn't a tier or an upsell at Harbour — it's the baseline every merchant gets from their first transaction onward.
Yes, every Harbour account includes real-time fraud monitoring and chargeback assistance at no additional cost.
Yes, Harbour's infrastructure is built to PCI-DSS Level 1 standards with encryption and tokenization on every transaction.
No, fraud monitoring and chargeback assistance are included in every Harbour plan at no extra cost.
Yes, our team helps assemble and submit evidence for chargeback disputes as part of standard support.
Screening includes mismatched billing and shipping details, unusual order velocity, card testing patterns, and transactions outside a merchant’s typical profile.
Yes, fraud monitoring runs across online, in-person, and mobile transactions alike.
Tokenization replaces sensitive card numbers with a secure token, so raw card data is never stored on your own systems.
Screening happens in real time, before a transaction is finalized, allowing higher-risk transactions to be reviewed before fulfillment.
Pause the order for verification before fulfilling it, and reach out to the customer through information already on file rather than details provided with the suspicious order.
Yes, exceeding card network chargeback thresholds can trigger additional monitoring, higher reserve requirements, or in repeated cases, account review.
Yes, our team helps compile transaction evidence like delivery confirmation and order details to support a dispute response.
Yes, PCI-DSS Level 1 is the highest compliance tier, generally required for the largest transaction volumes and applied across Harbour’s infrastructure.
Yes, your merchant dashboard includes reporting on chargeback ratio and flagged transaction activity over time.
No, fraud monitoring and PCI-compliant infrastructure are included by default across all Harbour pricing plans.
Yes, though high-risk accounts may have additional monitoring and reserve requirements as part of their specific underwriting terms.
Talk to our team about fraud monitoring for your business.